Returns & Exchanges
At Katin, we stand behind the quality of our goods and want you to be fully satisfied with your purchase. We offer returns and exchanges on unworn, unwashed items within 30 days of the original delivery date.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the return shipping label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 5-10 business days for the refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing